Help Center
Help Center
Overview

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BotSpace glossary

Trying to understand something that's not defined here? Ask us in a message — and we can add it to the list 😄

A-C

Contact

Contacts in BotSpace are your customers — users of your product and leads you’ve had contact with.

Conversation

A conversation happens when someone sends a message and another person replies. A user, or a teammate can start a conversation. You can see your conversations in your inbox in BotSpace, and users can see their conversation in their respective channel eg. WhatsApp, SMS, Instagram etc.

D-F

G-I

J-L

M-O

P-R

S-U

V-Z

WABA

WhatsApp Business Account


A-C
Contact
Conversation
D-F
G-I
J-L
M-O
P-R
S-U
V-Z
WABA
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