botspace-logo
Help Center - BotSpace
botspace-logo
Help Center - BotSpace
Broadcasts

icon picker
Broadcast via Importing Files

From your BotSpace Dashboard’s Homepage, click on ‘Broadcast’.
GIF Recording 2024-01-29 at 2.56.05 PM.gif
Step 2 : On the Broadcast Page, click on ‘Create Broadcast”.
GIF Recording 2024-01-29 at 2.59.02 PM.gif
Step 3 : Select the Broadcast Template that you would like to send.
GIF Recording 2024-01-29 at 3.02.15 PM.gif
Step 4: Scroll down and click on ‘Import list from file’.
GIF Recording 2024-01-29 at 6.05.35 PM.gif
Step 5: Click on ‘download .csv’.
GIF Recording 2024-01-29 at 6.07.17 PM.gif
Step 6: Open the file and fill in all the required details:
(i) In the first WhatsApp column, enter customer's phone numbers, including the country code. For example, if the country code for the United States is +1 and the number is 8130521561, the number should be formatted as follows: 18130521561, without any special characters or spaces.
Screen Shot 2024-01-29 at 6.16.12 PM.png
(ii) In case you are sending a media broadcast then you will have to paste the media link in the variable ‘{{Media}}’ column.

Note: You can create media links from our BotSpace’s Dashboard from “Media’ Tab from the ‘Content & Templates’ option from the Homepage.
GIF Recording 2024-01-29 at 6.22.57 PM.gif
(iii) Enter values in the respective variables column for your Template.
Screen Shot 2024-01-29 at 6.25.44 PM.png
Step 7: Once you have filled all the required information in the .csv file, go ahead and upload the file.
GIF Recording 2024-01-29 at 6.28.32 PM.gif
Step 8: You can also add new labels to the contacts that you are sending the current broadcast to.
GIF Recording 2024-01-29 at 3.32.27 PM.gif
Step 9: Click on ‘Send now’ if you want to send the broadcast immediately or click on ‘Schedule’ if you want to send out the broadcast at a definite date and/or time.
Screen Shot 2024-01-29 at 3.22.58 PM.png
Want to print your doc?
This is not the way.
Try clicking the ⋯ next to your doc name or using a keyboard shortcut (
CtrlP
) instead.