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Help Center - BotSpace
  • Pages
    • Help Center
      • Overview
        • BotSpace features explained
        • Key Features & Functionalities
        • BotSpace pricing explained
        • BotSpace glossary
      • Getting started
        • Sign in to BotSpace
        • icon picker
          Connecting your WhatsApp number
        • Migrating your existing WhatsApp API
        • How to invite team members?
        • How to accept invitation for BotSpace
        • How to create a WhatsApp template?
        • How to send a WhatsApp broadcast?
        • Create roles & permissions
        • Install BotSpace PWA on Android
        • Install BotSpace PWA on iOS
      • Contacts
        • How to create a new contact
        • How to import contacts
        • How to export contacts
      • Inbox
        • How to use Command-K
        • Using direct keyboard shortcuts
      • Broadcasts
        • Broadcast via Labels
        • Broadcast via Importing Files
      • Content & Templates
        • Template Approvals, Statuses & Common Rejection Reasons
        • How to create media links?
      • Automation
        • Difference between a workflow & survey
        • Triggers
          • Webhook trigger
        • How to build Workflows on bot.space
      • Reports
      • Integrations
        • HubSpot
          • How to add HubSpot Integration to bot.space
          • HubSpot Settings on bot.space
          • How to Sync WhatsApp messages for contacts inside HubSpot
          • How to add HubSpot Contact Properties on bot.space
          • How to edit HubSpot Contact Properties for BotSpace
          • How to create Workflows on HubSpot
        • Shopify
          • How to add the Shopify integration
          • Send order confirmation notification
          • Send abandoned cart recovery message
          • Add chat widget to your store
          • How to send an Order Cancellation notification?
        • Zoho
          • How to add Zoho integration to BotSpace
          • How to Create contact
          • How to Create lead
          • How to Update contact
          • How to Update lead
          • How to Add record
        • Zapier
          • How to add Zapier integration to BotSpace
          • Triggers & Actions
        • Google Sheets
          • Work with Google Sheets in BotSpace
      • Settings
        • Team members
        • Roles & Permissions
        • API
        • Webhooks
          • Incoming message events
          • Outgoing message events
          • Delivery events
          • Types of message payloads
            • Text
            • Media
            • Template
            • List
            • Quick Replies
            • Button reply
            • List reply
        • Activity logs
        • Message logs
          • How to export message logs
        • Contacts
          • Contact properties
          • Import contacts with contact properties
          • How to add contact properties to templates
      • Conversations
      • Channels
        • WhatsApp
          • How to update your WhatsApp profile
      • Deactivation
        • How to disconnect your WhatsApp number and cancel BotSpace subscription?
      • WhatsApp Business Platform
        • Conversation Based Pricing
        • Conversation Examples
        • Differences between the WhatsApp Business platform and WhatsApp Business app
        • How to apply for green tick verification on WhatsApp?
        • How to Disable 2FA for WhatsApp API Number on your Facebook Business Manager
        • How to delete WhatsApp API Account on Your Meta Business Manager
        • WhatsApp Business Platform Policy Enforcement
        • Requirements for WhatsApp Business API
        • How to verify your business on Meta
        • How to change your Whatsapp Business Display Name?
        • WhatsApp Commerce Policy
        • How to display the name of the business instead of the number on WhatsApp?
        • Per-User Marketing Template Message Limits
        • Message Undeliverable error
        • Part of an Experiment Error
        • How to downgrade your number from WhatsApp Business API to WhatsApp BusinessApp
        • How to Add WhatsApp API Number in your Facebook Business Manager to Run Ads
        • How to appeal your WhatsApp ban?
        • How to check if your WhatsApp Business account is flagged?
        • How to display your Business name instead of the phone number on WhatsApp?
        • Quick Links
        • Share access to your WhatsApp Business Manager to BotSpace
        • Unsubscribe contacts from broadcast messages
        • Manually Unsubscribe contacts from Broadcast messages
        • File size for messages
      • FAQ's
    • New at BotSpace
      • Workflow Templates
      • Auto Recharge Wallet
      • Workflows V2
      • New template types
      • Link Tracking
      • Shopify Improvements
      • Inbox UI Improvements
      • Use Shopify segments to broadcast
      • Google Sheets Integration
      • Use HubSpot list to Broadcast
      • Reusable workflows
      • WhatsApp Flows
      • Free tools
        • WhatsApp Chat Widget
        • WhatsApp Link Generator
        • WhatsApp QR Code Generator
      • Contacts and Conversations
      • Introducing teams
      • We are merging Surveys and Workflows
      • WABA health monitoring
      • Time tracking for Inbox
      • A new home for Inbox

Connecting your WhatsApp number

Learn how to get your WhatsApp Business API
Step 1: Click on ‘Connect Number’.
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Step 2: Click on ‘Continue as {Your_name}’. (If you aren’t logged in, it asks you to login to your Facebook account with the credentials.)
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Step 3: Click on ‘Get Started’.
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Step 4: Select the Business Portfolio you want to add the number to and click on ‘Next’.
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Step 5: Choose between creating a new WhatsApp Business Account or adding the number to an existing one and click on ‘Next’.
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Step 6: Now, enter your WhatsApp Display Name. (Note: This will be visible to your customers.)
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Step 7: Now, you can either get a free WhatsApp Number from Meta or add an existing number. Once done, click on ‘Next’.
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Step 8: Please enter your OTP now and validate it.
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You will be now redirected to the Homepage and now, wait for the number to connect. (approx. 30 secs to a min).
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Voila! You have now successfully connected your WhatsApp number to BotSpace


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