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Help Center
Help Center
Help Center
Overview
What is BotSpace?
BotSpace features explained
BotSpace pricing explained
BotSpace glossary
Getting started
Sign in to BotSpace
Connecting your WhatsApp number
Migrating your existing WhatsApp API
How to invite team members?
How to accept invitation for BotSpace
How to create a WhatsApp template?
How to send a WhatsApp broadcast?
Create roles & permissions
Install BotSpace PWA on Android
Contacts
How to create a new contact
How to import contacts
How to export contacts
Inbox
How to use Command-K
Using direct keyboard shortcuts
Broadcasts
Broadcast via Labels
Broadcast via Importing Files
How to send a broadcast with a media message?
Content & Templates
Template Approvals, Statuses & Common Rejection Reasons
How to create media links?
Automation
Difference between a workflow & survey
Triggers
Webhook trigger
Reports
Integrations
HubSpot
Shopify
How to add the Shopify integration
Send order confirmation notification
Send abandoned cart recovery message
Add chat widget to your store
Zoho
Zapier
Settings
Team members
Roles & Permissions
API
Webhooks
Incoming message events
Outgoing message events
Delivery events
Types of message payloads
Text
Media
Template
List
Quick Replies
Button reply
List reply
Activity logs
Message logs
How to export message logs
Contact properties
How to import contacts with contact properties
Conversations
Channels
WhatsApp
How to update your WhatsApp profile
Billing & Pricing
How to disconnect your WhatsApp number and cancel BotSpace subscription?
WhatsApp Business Platform
Conversation Based Pricing
Conversation Examples
Differences between the WhatsApp Business platform and WhatsApp Business app
How to apply for green tick verification on WhatsApp?
How to Disable 2FA for WhatsApp API Number on your Facebook Business Manager
How to delete WhatsApp API Account on Your Meta Business Manager
WhatsApp Business Platform Policy Enforcement
Requirements for WhatsApp Business API
How to verify your business on Meta
How to change your Whatsapp Business Display Name?
WhatsApp Commerce Policy
How to display the name of the business instead of the number on WhatsApp?
Per-User Marketing Template Message Limits
Message Undeliverable error
Part of an Experiment Error
How to downgrade your number from WhatsApp Business API to WhatsApp BusinessApp
How to Add WhatsApp API Number in your Facebook Business Manager to Run Ads
How to appeal your WhatsApp ban?
How to check if your WhatsApp Business account is flagged?
How to display your Business name instead of the phone number on WhatsApp?
Quick Links
Share access to your WhatsApp Business Manager to BotSpace
FAQ's
New at BotSpace
We are merging Surveys and Workflows
WABA health monitoring
Time tracking for Inbox
A new home for Inbox
WhatsApp Business Platform
How to display your Business name instead of the phone number on WhatsApp?
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