Help Center - BotSpace
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Workflow Templates
Say hello to effortless automation
Anmol Gupta
Workflow templates gives you the ability to deploy complex automation with a single click.
We have observed various use cases that our customers have created across our platform - with Workflow Templates we are introducing a simple way to deploy these use cases. Each of these workflow template can be easily deployed with a single click making it hassle free to set up automations that scale!
You can access the Workflow Templates by going to Workflows → Create From Templates
Once you go there you will be shown a list of available templates which you can select to create !
Once you select a workflow template and click on Create your workflow will be created - You can turn it on and further customize it to your needs
We are introducing Workflow Templates for the following use cases
When a contact sends you the first message
When a contact send you message during after hours
Answer frequently asked question using AI
If a contact comes from CTWA (WhatsApp Ads)
When a Order is placed on Shopify
When a Order is cancelled on Shopify
When a Order is abandoned on Shopify
(In case of template is not being approved you can apply for a new one and replace)
When a contact comments on your reel or post
When a contact replies to your stories
When contact sends a direct message
If contact follows your account - (Grow followers with freebies)
If contact sends a DM with specific keyword
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